Body Good Food Terms & Policies
Effective date: 01/06/2018
Terms of Use/Service
Welcome to Body Good Food. By accessing or using our website and online course materials, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before accessing or using our services.
Acceptance of Terms: By accessing or using our website and online course materials, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not access or use our services.
Use of Services: You agree to use our website and online course materials solely for your personal, non-commercial use and in accordance with these terms and any applicable laws and regulations. You may not use our services for any unlawful or prohibited purpose.
Intellectual Property: All content and materials provided as part of the website or online courses, including but not limited to text, graphics, images, videos, and audio recordings, are owned by Body Good Food or our licensors and are protected by copyright and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on our content without prior written consent.
User Accounts: In order to access certain features of our online course, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Prohibited Activities: You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations.
- Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.
- Interfering with or disrupting the operation of our website or online course.
- Uploading or transmitting viruses, malware, or any other harmful code.
- Collecting or harvesting any information from our website or online course without our express written consent.
Disclaimer of Warranties: Our website and online course materials are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted or error-free, or that any defects will be corrected. Your use of our services is at your own risk.
Health Disclaimer:
The information provided in our online course, including but not limited to recipes, meal plans, nutrition advice, and other health recommendations, is for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Not Medical Advice:
The content provided on our website, services and online courses is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or learned through our course.
Individual Results:
Results from following the recommendations provided in services may vary depending on individual factors such as age, gender, health status, genetics, and lifestyle habits.
We make no guarantees regarding the effectiveness of the information or strategies presented in our services for any particular individual.
Assumption of Risk:
Participation in any physical activities or dietary changes recommended in our services carries inherent risks of injury or adverse health effects.
By enroling in our course and following the recommendations provided, you acknowledge and accept these risks and agree to assume full responsibility for your own health and well-being.
Consultation with Healthcare Professional:
Before beginning any new diet, exercise program, or making significant changes to your lifestyle, it is strongly recommended that you consult with a qualified healthcare professional.
Your healthcare provider can provide personalised advice and guidance based on your individual health status and medical history.
No Guarantees:
While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained in our website and services.
Release of Liability:
By accessing and using our website and services, you agree to release and hold harmless Body Good Food its owners, instructors, employees, and affiliates from any and all claims, liabilities, damages, or injuries arising from your participation in the course or reliance on the information provided.
Limitation of Liability: In no event shall Body Good Food or its affiliates, officers, directors, employees, or agents be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages arising out of or in connection with your use of our website or online course materials.
Indemnification: You agree to indemnify and hold harmless Body Good Food and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of our website or online course materials or any violation of these terms.
Governing Law: These terms shall be governed by and construed in accordance with the laws of Victoria, Australia without regard to its conflict of law principles.
Changes to Terms: We reserve the right to modify or update these terms at any time, without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the updated terms.
If you have any questions about these terms, please contact [email protected].
Privacy Policy
This Privacy Policy describes how Body Good Food collects, uses, and protects the personal information you provide when accessing our website and participating in our online course. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect:
When you access our website and enrol in our online course, we may collect personal information such as your name, email address, billing information, and any other information you voluntarily provide.
How We Use Your Information:
We use the personal information we collect to provide and improve our online course, communicate with you about your enrolment, process payments, and respond to your inquiries and requests.
We may also use your information to send you promotional emails about our products and services, but you may opt out of receiving these communications at any time.
Data Security:
We are committed to protecting the security of your personal information and have implemented measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Sharing of Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
Accessing and Updating Your Information:
You may access, update, or correct your personal information by logging into your account on our website or by contacting us directly.
If you wish to delete your account and personal information, please contact us and we will promptly remove your information from our records, unless retention is required by law or for legitimate business purposes.
Changes to this Policy:
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will become effective immediately upon posting.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected]
By accessing our website and enrolling in our online course, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Payment Policy
This Payment Policy outlines the terms and conditions governing payments for our online courses and programs offered by Body Good Food. By purchasing our services and making a payment, you agree to comply with this policy.
Payment Methods:
We accept payment via credit card, debit card, or other methods as specified on our website.
All payments are processed securely through our designated payment processor (Kajabi/Stripe).
Payment Schedule:
Payment for services are due in full at the time of purchase unless otherwise specified.
If payment is made in instalments, you are responsible for ensuring timely payments according to the agreed-upon schedule.
Refunds:
Refunds are available in accordance with our Refund Policy, as outlined separately below.
Please refer to our Refund Policy for detailed information on eligibility criteria, refund process, and any applicable restrictions.
Late Payments:
If payment is not received by the specified due date, we reserve the right to suspend your access to the course until payment is received in full.
Late payments may be subject to additional fees or penalties as outlined in our terms and conditions.
Currency and Taxes:
All prices listed for our online course are in Australian dollars (AUD) unless otherwise stated.
Prices are inclusive of Goods and Services Tax (GST) where applicable.
Payment Security:
We take the security of your payment information seriously and employ industry-standard security measures to protect your data.
Your payment details are encrypted and securely processed through our payment gateway to ensure confidentiality and integrity.
Disputes:
If you have any concerns or disputes regarding billing or payment, please contact our customer support team for assistance. We will make every effort to resolve any issues promptly and fairly.
Changes to Payment Policy:
We reserve the right to update or modify this Payment Policy at any time without prior notice.
Any changes will be effective immediately upon posting to our website.
By enrolling in our online course and making a payment, you acknowledge that you have read, understood, and agree to be bound by this Payment Policy.
Refund Policy
Parents happiness is important to me. If you are not happy with your purchase, then I want to fix that ASAP. I offer a full refund within 7 days of your purchase date, subject to the following conditions:
Refund Eligibility:
To be eligible for a refund, you must request a refund within 7 days of your purchase date. Requests made after 7 days from your purchase date will not be eligible for a refund.
How to Request a Refund:
To request a refund, please email [email protected].
Processing Time:
Refunds will be processed within 2 business days of receiving your refund request.
The refund will be issued to the original payment method used for the purchase but may take up to 10 days to appear in your account.
Exceptions:
No refunds will be provided for requests made after the specified refund period.
Technical Issues:
In the event of technical issues preventing access to the course materials, please contact me for assistance. I will make every effort to resolve the issue promptly and provide alternative access if necessary.
Discretion:
We reserve the right to refuse refunds in cases of suspected abuse or violation of the terms and conditions outlined herein.
By enrolling in our online course, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined above.
Modification and Termination Policy
We reserve the right to modify, update, or terminate our website, online courses and other services including changes to content, pricing, or availability, at any time without prior notice. Any modifications or updates to the course will become effective immediately upon posting to our website. In the event of termination, enroled students will be notified promptly, and any applicable refunds will be processed in accordance with our Refund Policy.